Sales Representative - Tourism

About the role

NexusTours, a company described as a leader in the tourism and technology industry, is looking for a Sales Representative in Saint Lucia. The role connects travelers with tours, activities and services, and suits someone passionate about tourism who wants to work in an international environment.

Key responsibilities

• Provide personalized customer service, identifying guests' needs and recommending the best tours, activities and services
• Promote and sell tourism experiences while ensuring an exceptional customer journey
• Share destination insights and recommendations to enhance guests' stay in Saint Lucia
• Build and maintain strong relationships with potential and returning customers
• Achieve sales targets while contributing to team success and customer satisfaction
• Gather guest feedback to support continuous improvement

Required profile

• Previous experience in sales and customer service
• Strong attention to detail and the ability to adapt quickly and resolve unexpected situations
• Excellent communication and interpersonal skills, with the ability to build trust-based relationships
• Proactive mindset, creativity and enthusiasm for delivering exceptional service
• Preferred: conversational French; preferred also: previous experience in tourism, hospitality or travel

What we offer

• Competitive base salary
• Commission scheme with strong earning potential
• Benefits package in line with local regulations and company policies
• Exclusive discounts with the brand and partners
• Ongoing training and professional development
• An international working environment with colleagues and travelers from around the world