Human Resources Officer

About the role

The Human Resources Officer provides operational and administrative HR support across the employee lifecycle, acting as a first point of contact for employees and managers on HR matters. The role covers recruitment, onboarding, employee records, training coordination, reporting and general HR administration.

Key responsibilities

• Recruitment and selection: coordinate end-to-end recruitment, including job postings, screening, interview scheduling and reference checks, liaise with hiring managers and maintain recruitment trackers.
• Onboarding and offboarding: handle new-hire onboarding, documentation, orientation and offer letters, and support exit documentation and exit interviews.
• Training and development: coordinate training logistics, administer training records and enrolments in the HRIS (Workday), and support learning and development initiatives.
• HR administration and reporting: maintain employee records in the HRIS, compile and submit HR reports including KPI reports, and support audits.
• Employee relations and compliance: give first-level guidance on HR policies, support disciplinary and grievance matters, and escalate complex issues to the General Manager or Divisional People Manager.
• General support for the Divisional HR team, confidentiality of sensitive information and other duties as assigned.

Required profile

• Associate or bachelor's degree in Human Resource Management, Business Administration or a related field.
• At least 3 years of experience in a human resources administrative or generalist role.
• Working knowledge of local labour legislation preferred.
• Experience with an HRIS such as Workday preferred.

Required skills

• Sound working knowledge of HR practices, recruitment and employee relations processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and HRIS platforms.
• Excellent written and verbal communication, strong attention to detail and discretion with confidential information.