Sales Clerk / Cashier – Retail Customer Service

About the role

We are looking for a motivated Sales Clerk/Cashier to join our retail team. You will be the front‑line contact for customers in the housewares department, ensuring a smooth and enjoyable shopping experience.

Key responsibilities

• Provide excellent customer service and generate additional sales.
• Process sales transactions accurately, handling all forms of payment.
• Arrange and display merchandise on the sales floor for easy access.
• Maintain proper merchandising and stock levels.
• Order goods from the warehouse and other retail locations.
• Respond to customer inquiries, complaints and product questions.
• Assist with regular stock‑take activities.

Required profile

• Excellent customer service skills.
• Five CXC passes at General proficiency level, including Mathematics and English.
• At least one year of sales experience in retail.
• Computer literate with proficiency in Microsoft Excel and Word.
• Ability to work independently, under pressure and coordinate activities across locations.
• Strong written and oral communication, tact and courtesy.

Required skills

• Microsoft Excel
• Microsoft Word

What we offer

• A vibrant employee experience that encourages growth and collaboration.
• Opportunities to develop your retail and customer‑service expertise.